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What Operating Systems can I monitor?

Pulse OM can monitor Windows Server 2008 R2 through to 2016, Windows 7 through to 10 and various Linux Distributions and Unix (coming soon). For a comprehensive list, check out the work load monitoring page.

If I stack a network device are they still considered as individual endpoints?

Yes they are. This is due to the workload being primarily based on the number of monitored ports within a switch or router etc which doesn’t change when stacking devices.

What Applications and Workloads can I monitor?

Pulse OM can monitor a range of applications such as Exchange, SharePoint, System Center with various workloads such as DNS, Active Directory, SQL etc.

For a comprehensive list, check out the work load monitoring page.

Do I have to deploy an agent for Pulse OM?

Yes. For the best and most in depth monitoring, an agent is needed to allow discoverys and monitors to run and query the host to find out exactly what’s going on. We utilise the Microsoft Monitoring Agent (MMA) to do this, the same agent that Microsoft uses in the Azure cloud.

Where can I get the agent installer from?

When you sign into the Pulse OM portal there is a download icon in the bottom left corner, download the installer from there.

Can the installer be deployed silently?

Absolutely. There’s a set of silent command lines that can be used to allow you to deploy the Pulse OM agent via your favorite deployment mechanism (such as System Center Configuration Manager), PowerShell Desired State Configuration (DSC) or other similar systems.

Do I need any on-premise infrastructure?

Maybe… While it’s perfectly possible to monitor directly from the Pulse OM environment, sometimes a gateway server on-premises may be more appropriate, such as for limited exposure of internal systems to the internet and for data upload compression. Contact us to discuss your specific requirements.

What is an Endpoint?

There are three types of EndPoint that you can select for monitoring these being either: 1. Server (Physical or Virtual) 2. Network (A Network device layer 3 and above) 3. Workstation (a desktop, laptop or tablet)

What is a Custom check?

Custom Checks in Pulse OM allow you to define your own quick monitoring to expand what is already handled. This allows for checks against Website Content, Performance Counters, Service State, Ping’s and TCP Ports

What are Charts?

Charts are the main way to drill down into a hosts performance. They exposure all collected performance counters for the difference workloads monitored in Pulse OM.

What are Maps?

The Map feature allows you to visually represent the endpoints you monitor in Pulse OM against custom graphics, for example: geo graphically distributed environments, retail floor layouts, datacenter racks, business processes.

Can I delegate monitoring to certain users?

Within Pulse OM you can create sub companies within your main company to reflect individual business units and associate computers to them for delegated management. There is also a role model within Pulse OM that allows you to set certain roles for performing actions and tasks.

I forgot my password, what can I do?

We’re all forgetful sometimes. Make a nice drink or get some donuts for your friendly admin within your company as a sweetener and they can send you a password reset link from within the users admin page.

Get in touch

+44 800 3029280

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